Exchanges & Returns

Exchanges

Item(s) bought could be exchanged for a different size or color. Exchanges will be shipped once we receive your return and stock availability of your new item(s).

Returns are free of charge from Switzerland. Return from outside Switzerland are at your charge. In this case, you are responsible of the package until it arrive on our stock, don’t forget to keep a proof of delivery, in case of issues.

If you would like to exchange something for a different model, please return the original item(s) for a full refund and place a new order.

Our return address is: 

Marlich 
Avenue de l’Avant-Poste 2, 
1005 Lausanne
Switzerland

 

Your refund will be credited to the original form of payment used to make the initial purchase. If your order is returned from Switzerland, your order will be fully refunded. If your order is returned from outside Switzerland, shipping cost won’t be refunded.

Please allow 5 business days for your return to be processed at Marlich and to post the refund to your account. Please note that your banking institution may require additional days to process and post this transaction to your account.

Return policy

Marlich ensures a return policy within seven (7) calendar days for an exchange or refund. The seventh calendar day start from the delivery date.

Marlich check if returned item conforms to our return policies, ie :

- Item must be unused, unaltered and unwashed

- Item must be in this original state, with all original packaging and labelling in good condition.